Stephenson's Online Shipping Policy
FREE SHIPPING
• To qualify for free shipping, your order must total $100 or more before tax.
• Free shipping applies to stephensons.ca online orders only.
• Free shipping is subject to change without any notice.
• Free shipping only applies to shipping addresses within Ontario, Canada. Orders shipped outside of Ontario may incur additional fees.
• Oversize/overweight products that need to be delivered via Stephenson’s in-house delivery network or freight carriers may not be eligible for free shipping.
• Orders that are picked up in store rather than receiving free shipping will not qualify for any additional discounts.
• Free shipping will not apply if any purchase of an eligible item is cancelled or returned, resulting in a total purchase of less than $100.
WHEN AND HOW ONLINE ORDERS ARE SHIPPED AND DELIVERED
• Shipping available to Canadian residences only.
• Orders are shipped directly to the Canadian shipping address you have provided.
• Delivery time of the shipment will depend on which province we are shipping to, usually 1-5 business days from the time ordered.
• We ship most orders via Canpar Express standard ground but reserve the right to change courier service at any time.
• Oversize/overweight products may be shipped via Stephenson’s in-house delivery network.
• In most circumstances, shipments are scheduled to arrive Monday to Friday, usually between 8:00 am and 5:00 pm local time.
• All deliveries require a signature. If you are not at the address of delivery at the time of shipment, please follow the instructions left by the courier.
• Orders may be shipped separately due to product availability or dimensions and may arrive at different days/times.